bjie Responsible Gaming —
Your Protection Is Our Priority
bjie believes gaming should be an enjoyable form of entertainment. We are committed to ensuring the safety and wellbeing of every player.
At bjie, we believe online gaming should be an enjoyable and entertaining activity. But sometimes gaming habits can go beyond control. That is why we are fully committed to responsible gaming. Our platform provides players in Bangladesh with various protection tools, limit-setting features and support services to keep gaming enjoyable and safe at all times.
If you feel that gaming is having a negative impact on your personal life, family relationships or financial situation, contact our support team right away. At bjie, we are here for you 24/7 via live chat in Bengali.
Our Protection Tools
Set a Deposit Limit
You can set the maximum amount you can deposit on a daily, weekly or monthly basis. Once a limit is set, it takes effect immediately. Requests to increase a limit may take up to 24 hours to process.
Time-Out Feature
You can pause your account for a set period — from 24 hours up to 30 days. During this time, logging in and making deposits are completely blocked, but withdrawals are permitted.
Self-Exclusion
If you feel you need to stop playing, you can activate a permanent or long-term self-exclusion. Once active, logging in will no longer be possible and you will not receive promotional emails from bjie.
Loss Limit
You can set in advance how much you are willing to lose within a given period before play stops automatically. This is an effective way to keep financial losses in check.
Session Time Limit
Set a maximum duration for each gaming session. When time is up, you will receive a notification and be asked to decide whether to continue or not.
Bet Amount Limit
Set a maximum amount per bet to avoid overspending in a single game. Setting this limit reduces the risk of placing large bets on impulse.
Strict Age Verification
bjie is for those aged 21 and above only. Following the age verification process at registration is mandatory. Access by minors is strictly prohibited and we reserve the right to verify any account at any time if there is reason for doubt. We ask for the cooperation of all family members to keep minors away from gaming.
Warning Signs of a Problem
If any of the following signs appear in your behaviour, consider that it may be time to review your gaming habits.
You are using money set aside for essential expenses on gaming.
You keep placing larger bets to try to recover losses.
Family or professional responsibilities are being neglected because of gaming.
You are hiding the truth about your gaming habits from those close to you.
You are turning to gaming to escape anxiety or loneliness.
You are borrowing money or using credit to cover gaming expenses.
How to Activate Self-Exclusion
Log In to Your Account
Log in to your bjie account and go to profile settings. Find the "Responsible Gaming" section there.
Choose a Protection Tool
Select one of the options: deposit limit, time-out or self-exclusion. Clear instructions are provided for each option.
Set the Duration
You can choose a short-term period (24 hours to 30 days) or a long-term or permanent exclusion.
Confirm
After confirming your selection, it will take effect immediately. A confirmation email will be sent to your registered address.
Get Support
If you have trouble with any step, contact us via 24/7 live chat or email [email protected]. Our team is always ready to help you in Bengali.
The Golden Rules of Responsible Gaming
| Do | Avoid |
|---|---|
| Set a budget in advance and stick to it. | Do not increase your bets to try to recover money you have lost. |
| See gaming as entertainment, not as a source of income. | Do not stop spending time with family or friends. |
| Take regular breaks and step away from the screen. | Do not play while drinking alcohol or under stress. |
| Set limits on your time and money and follow them. | Do not use money from essential expenses or savings. |
| If you have a problem, reach out to us for support. | Do not hide a problem — seek help. |
bjie's Commitment
Fair and Transparent Gaming
All our games are independently tested and fair outcomes are guaranteed. The rules for every game are displayed clearly.
Data Protection
All your personal and financial information is kept secure using SSL encryption technology. We never sell data to third parties.
24/7 Support in Bengali
For any issue — whether related to responsible gaming or not — our team is available around the clock to help in Bengali.
Protection of Minors
Registration by anyone under 21 is strictly prohibited. If there is any suspicion, identity verification will be requested at any time.
Awareness Messaging
We regularly send messages about responsible gaming. No promotional emails are sent to users who have self-excluded.
Prompt Action
Self-exclusion or limit-setting requests are actioned immediately. Withdrawal requests take between 30 minutes and 3 hours to process.
Contact Us for Support
Do not feel embarrassed about a gaming problem — seek help. The bjie support team is ready to assist you with complete confidentiality.
24/7 in Bengali — chat directly from the website.
[email protected] — write to us at any time.
Dedicated support for setting limits or self-exclusion.
Frequently Asked Questions
Enjoy bjie's Top Games bjie Safely
Set your limits, play responsibly and enjoy bjie's entertainment — from cricket betting to live casino and everything in between.